At YoToe by Auntie Toe, customer satisfaction is important to us. We want every shopper to feel confident when purchasing our graphic tees, sweatshirts, kids’ clothing, women’s apparel, and accessories.
Because our products are made to order through a print-on-demand production partner, each item is created specifically for you after your order is placed. For this reason, we do not accept returns, exchanges, or refunds for incorrect size selections, color choices, change of mind, or customer ordering errors.
Please review all product descriptions, sizing charts, colors, and shipping information carefully before placing your order.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, misprinted, or incorrect due to a manufacturing error, please contact us within 30 days of delivery at: Email: auntietoe1984@gmail.com
Please include:
Once reviewed and approved, we will arrange a free replacement or refund at no additional cost. In most cases, the item does not need to be returned.
Items Not Eligible for Refund or Replacement
We do not offer refunds, returns, exchanges, or replacements for:
For direct-to-garment (DTG) products, slight print placement differences (up to approximately 0.5 inches) are considered normal and are not treated as defects.
Undeliverable Orders
If an order cannot be delivered because of an incorrect or incomplete address provided by the customer, the order may not qualify for a free replacement or refund. A replacement order may be available at the customer's expense.
Refund Processing
Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.
Contact Us
For any questions regarding your order, please contact:
YoToe by Auntie Toe
Email: auntietoe1984@gmail.com
To help us assist you quickly, please include your order number and any relevant photos when contacting us.
